Every culture starts with a story about its creation. The story of Hyland Software's culture started in 1991 with a determined, young Packy Hyland Jr. who refused to fail.
Hyland visited a bank in Wisconsin in 1991 to learn about what kind of records-management technology the bank was looking for. The bank's president asked his opinion of a competitor's product.
"I could write it better and cheaper," Hyland told the president while the competitor looked on. The president (not knowing that Hyland had never written a line of computer code) gave Packy two weeks to come up with what he promised � a better and cheaper solution.
Hyland deilvered.
Today, Cleveland-based Hyland Software enables a broad spectrum of organizations to become operationally more efficient and effective, using OnBase, the company's award-winning enterprise content management. Customers include the Cleveland Clinic, Case Western Reserve University, Antares Management Solutions (subsidiary of Medical Mutual of Ohio) and the Cleveland Metropolitan School District. Revenues keep growing, and Westlake-based company recently received a NorTech business expansion award.
Hyland has since retired. His younger brothers, A.J. Hyland (who is now the CEO) and Chris Hyland (now the CFO) have taken over the company's operations.
In Oct. 2009, Hyland Software moved into a new $5 million, 28,000-sqare-foot facility across the street from the company's headquarters. The company also has offices in Lincoln, Neb.; Irvine, Calif.; S�o Paulo; London; and Tokyo.
The company employs almost 1,000 around the world � 750 of them are in Northeast Ohio, says company spokeswoman Kaitlin Maurer. She adds that with the company's (the Hyland family's) roots, there are no plans to move.
"It makes sense for us to stay in Northeast Ohio," she says. "That's something that's important to the founders of the company."
Source: Kaitlin Maurer, Hyland Software
Writer: Colin McEwen